Frequently Asked Questions...

How do I book?

It is simple. Get in touch via direct message or email (with your wedding date and location, if known), then we can discuss a package you’re interested in. Once availability is confirmed, we send you a booking form and invoice. Dates are secured after a your deposit is received.

What is included?

Each varies, but we typically have:

  • 1 teepee to allow for a snug retreat
  • 2 trays for individual activities like colouring
  • 1 chair and a basket of books
  • 2 round tables for joint activities like puzzles
  • 1 soft baby area for them to stretch out
  • Two Play Hosts who stay for the duration as well as setting up and packing down.

How long does the
set-up take?

Set-up typically takes us around 30–45 minutes, depending on the package and venue access. We always arrive in plenty of time to ensure everything is ready before your event begins. When packing up, we are as discreet as possible so as not to inturrupt ongoing celebrations.

Can anything be personalised?

Yes — we offer a small range of personalised touches to help your play space feel even more special. This may include considering the colour scheme, bespoke signage or carefully selected activities to complement your wedding style. Availability varies, so please mention at enquiry.

What age is it for?

Our Play Spaces are designed for babies and children (zero to 10 years) with a curated mix of equipment and activities for different developmental stages. Older children are very welcome, and often enjoy creative and open-ended play elements, or the reading nook. We tailor the set-up, where possible, to suit your littlest guests.

Are you a childcare or nanny service?

We are not as we want parents and carers to stay nearby and enjoy special moments with their children. Our role is to provide a thoughtfully designed, engaging play environment, while children remain under the supervision of a parent or responsible adult at all times.

What happens a toy gets lost or broken?

We understand that accidents can happen. Normal wear and tear is expected and covered in our standard pricing. In the event of loss or significant damage, this will be covered by your refundable damage deposit or waiver. Any issues are always handled fairly and transparently.

Do you need an exact number of children attending?

We ask for an estimated number so we can recommend the best package for you. We know that numbers may change, which is absolutely fine, so the age range might be more important for us to work with. If there is a significant increase then let us know as soon as possible so we can ensure the set-up remains suitable.

How do you look after the equipment?

Cleanliness and safety are a top priority. All equipment is thoroughly cleaned and sanitised before and after every hire, using child-safe products. Soft furnishings, including mats, cushions and fabrics, are washed regularly, and all items are carefully checked to ensure everything is safe, hygienic and ready to enjoy.

What insurance do you have?

We are fully insured with public liability insurance and hold enhanced DBS checks. One of our play hosts is also pediatric first aid trained. All equipment is fully risk-assessed, meets required safety standards, and is checked regularly, giving you (and parents) complete peace of mind.

Do you offer any discounts?

We occasionally run special offers and seasonal discounts, which we post on our Instagram page (@wecrechedthewedding). A small discount is also available for bookings made through a friend's recommendation. Blue Light Card and NHS discounts may be available — please ask us.